Recently, a 40-person property development company contacted our offices looking for business phone solutions. The Melbourne property developer was looking to partner with a trusted technology partner like Steadfast Solutions to help with the day-to-day management and administration of key technical areas, allowing it to focus on core business needs.
There may not be a better time to consider hosted telephone services for your business. With the national broadband network (NBN) initiative now underway, it makes sense for businesses to consider modernising their business phone systems.
The NBN will roll out new high-speed internet connections across the country, providing faster, less expensive and reliable connectivity. Existing technical solutions will be discontinued, meaning residential and business customers will need to select a new telephone solution.
For most businesses, that will likely mean a shift to voice over Internet protocol (VoIP) hosted telephone services.
Integrating new phone systems along with other NBN-related upgrades is a complex undertaking.
“Connecting business premises is often not just a matter of walking in and flicking on the connection,” noted Martina McConigley, general manager for business service delivery with NBN Australia. “Businesses are trading from a range of complex environments, and we need to be conscious of, and plan for, each of those scenarios.”
With business VoIP hosted telephone services, your business can leverage technology solutions that change the way employees interact with customers and each other. VoIP phone service works using Internet connections, not outdated circuit switches, to transmit telephone calls. Business VoIP offers all the family PBX (private branch exchange) capabilities, along with new features that include:
With hosted telephone services, your business will gain added functionality and reliability far beyond existing line-based PBX solutions. Among the most significant benefits to your company:
In addition to the per-call savings that hosted telephone services provide, there are other considerations that will save money for your business. Users, both those onsite and working remotely, can see who is available and determine how best to contact them. There’s less “phone tag” and more efficiency in business communications.
Your monthly costs are the same no matter how many calls you make or where people are calling from or to (including international calls). You’ll also no longer have to pay for the purchase and maintenance of soon-to-be-obsolete telephone equipment.
Steadfast Solutions provides business telephone solutions and an array of cloud and managed IT services. To learn more about how Steadfast Solutions can help your business communicate more effectively, contact us today for an initial consultation.