If your company is currently using Skype for Business, these FAQs will help you transition to Microsoft Teams before July 31, 2021.
Moving from Skype for Business to Microsoft Teams may seem a bit overwhelming, but this list of FAQ will help you transfer to Microsoft Teams. Skype for Business Online will retire on July 31, 2021, giving you time to experiment and learn more about Teams.
Microsoft Teams has more capabilities than Skype for Business Online including bringing together files, chats, and apps in an integrated app, along with a faster speed and efficiency.
Skype for Business Online will retire on July 31, 2021. For more information, read Skype for Business Online to Be Retired. Starting September 1, 2019, new Office 365 customers will be onboarded to Teams and will not have access to Skype for Business Online.
Yes. However, they will need to transition to Microsoft Teams later on.
We encourage organisations to adopt Teams along with Skype for Business Server. The latest version of Skype for Business Server 2019 was released in October 2018 with initial mainstream support planned through January 9, 2024.
We’ve brought the key set of Skype for Business Online capabilities into Teams along with new voice, video, and meetings innovation. All Office 365 customers can start using Teams today to get familiar with it before July 31, 2021.
Customers deploying Skype for Business Online may continue to do so. We encourage new Office 365 customers to start using Teams.
All Skype for Business customers should begin deploying Teams and planning their upgrades. Microsoft will assist customers that need guidance. However, there are transition tools and tutorials that you can use including prescriptive guidance, FastTrack, instructor-led training, customer support, and Upgrade Workshops to help with upgrade planning.
Teams is available in Office 365 suites. Capabilities that are premium workloads in Skype for Business Online will continue to be premium workloads in Teams. Existing licensing investments made by customers carry forward to Teams.
Currently, we have no plans to schedule upgrades for enterprise customers. Customers can choose to move to Teams as it makes sense for their organisations before July 31, 2021. For smaller customers without dedicated IT resources, Microsoft is assisting with automated upgrades from Skype for Business Online to Teams. Eligible customers will be notified.
Hybrid customers with online and on-prem configurations will be required to transition users from Skype for Business Online to Microsoft Teams by July 31, 2021. Upgrade paths for hybrid configurations built around principles of coexistence and interoperability will remain after the retirement of Skype for Business Online.
You can move at your own pace as long as you meet the July 31, 2021 deadline. We’ve developed comprehensive upgrade guidance designed to help you navigate the transition.
Within the Microsoft Teams admin centre, you can find the information on coexistence modes.
If your organisation isn’t quite ready to upgrade to Teams, you can begin the planning process today.
No, you’ll want to switch users to Teams only mode to complete the upgrade to Teams.
You have the flexibility to upgrade users to Teams as it makes sense for you. To help understand the optimal approach, review the various coexistence and upgrade modes.
After your users are upgraded to Teams:
Yes. We recommend adding an awareness campaign to communicate further details specific to your organisation.