Save time and money, improve your IT operations and set yourself up for future success by partnering with an IT MSP that offers co-managed IT services.
Is your IT department able to adequately handle all your IT needs, or are there problems and issues that fall through the cracks or take a long time to resolve? What happens when your in-house IT expert goes on vacation, calls in sick, or needs to leave town to attend an industry event or training seminar? Alternatively, does your IT expert avoid furthering his or her training because of an inability to pass on important duties to other IT technicians?
If you answered “yes” to any of the above questions, it may very well be time to look at IT services for internal IT departments. These outside services don’t take the place of your in-house technicians (unless you want them to) but they do add the extra help, support, and expert consulting services you need to not only keep your IT set-up up and running but dramatically improve it to stay ahead of your competition.
IT Services For Internal IT Departments & IT Teams
Steadfast Solutions is one of the best-known IT management companies in Australia. We work with start-ups, growing businesses and established enterprises alike to offer a range of IT tools, expert IT advice, and more to ensure your IT systems are running at optimal speed and performance at all times. Our IT services for internal departments provide you with:
Proactive IT cybersecurity to ensure your data remains safe from breaches at all times. The Australian government reports that more than 530 notifiable data breaches occurred during the last six months of 2019, and the overwhelming majority of these breaches were caused by malicious attacks rather than human error. While your in-house IT technicians manage your day-to-day IT cybersecurity needs, we proactively monitor your network to address hidden vulnerabilities and look for new ways to improve your IT security.
Cloud transition and management. There are many benefits to transitioning to cloud storage and SaaS platforms. At the same time, there are lots of challenges involved in moving terabytes of data to the cloud and helping your employees get used to a new way of operating. We work with your IT department to select a cloud-based platform and storage system that best suits your needs and create a plan for migration data in a safe, orderly fashion. With our expert help and assistance, your team can improve regular business operations without interrupting regular business operations.
Business continuity and disaster recovery planning. There are many threats that can interrupt regular business operations. A pandemic, natural disaster, IT hardware failure, power outage or data breach can wreak havoc on your business if you don’t have a plan in place to keep your business running no matter what happens. Our team will work with every single department in your company to create disaster recovery and business continuity plans to keep your company afloat even as other companies flounder under the weight of challenging circumstances.
Assistance with special projects. Is your business expanding, merging, downsizing, or drastically revamping the in-house IT department to boost business growth? If so, our IT experts are on hand to offer expert advice and practical help to enable you to successfully reach your goals.
Steadfast Solutions offers IT services not only throughout major Australian cities but also to remote offices in small nations and territories throughout Oceania. We offer both full and co-managed services to meet your exact needs so you can focus on core business operations rather than day-to-day IT management. What’s more, we customise our services so every single client receives a high standard of assistance at all times. Get in touch with us to learn more about what we do or make an appointment for an obligation-free consultation at your convenience.