One of Australia’s leading IT firms has just added one more happy customer to its line-up of loyal clients. Steadfast Solutions, with offices in Melbourne and Brisbane, just carried-out a complete hardware upgrade for Harcourts Carrum Downs, one of the Melbourne area’s most prominent real estate agencies.
Troy Pullar, Director and Auctioneer at Harcourts Carrum Downs tells us:
“Our customers are our number-one priority. The new setup, created by Steadfast Solutions allows us to work more efficiently and improve our overall throughput, allowing us to spend more time with our customers and less time on background work. Thanks to Steadfast Solutions for a seamless project. I wouldn’t hesitate to recommend their services.”
Well, it doesn’t get much better than that, does it, folks?
Many of the computers in the Harcourts Carrum Downs offices ran slowly and were out of warranty—So, they needed replacing.
Steadfast Solutions was then engaged to:
- Assess and select the best replacement models;
- Procure items listed in their approved pricing schedule;
- Replace identified hardware devices;
- Secure hardware disposal of all replaced devices;
- Configure computers as per the approved build-sheet;
- Set up dual-screen monitor configuration;
- Update documentation; and
- Project Manage, schedule and roll-out devices as per the agreed time frame.
Essentially it was a full changeover of all their old workstations to brand-new and modern HP All-in-One devices.
And, the fact that Troy and company can now “spend more time with our customers and less time on background work” is huge. This means they can perfect their customer relation’s management and experience, focus on their core business goals, and leave their IT worries at Steadfast’s front door.
Steadfast Solutions: More Success Stories
Steadfast Solutions has been racking up quite a roster of grateful customers over the years. Their success stories are overflowing with thankful business professionals in greater Melbourne, Victoria.
Harcourts Carrum Downs is just the latest in a string of glowing reviews the Steadfast Solutions team has received.
Here are a few more:
“Steadfast Solutions takes a proactive approach to technology, ensuring our current systems work for us while keeping us abreast of where our technology requirements should be heading. They are part of the team acting as our IT Department and have a proven record making this possible. They genuinely care about our infrastructure and our business. As we have locations worldwide, they have implemented solutions, working in conjunction with our current set up, and ensure there’s no compromise in our network. Their day-to-day web and IT support service is excellent—Any issues that take place get sorted out quickly. We would absolutely recommend them.”
Michael Matulick, Concept Amenities
“Our priority was to secure a professional, dynamic and reliable outsourced IT solution. About a year ago our group of companies took a big step away from the traditional internal IT role to one that could grow with our business. We needed enterprising solutions to our complex business challenges. We found a perfect IT partner in Steadfast. Their knowledge, passion for IT and personable friendly service, make them stand out from the crowd. We feel totally safe in their hands.”
Mark Verster, Regal Grange Investment Group
“Due to the growth of our business, we reluctantly had to replace our sole IT technician who always serviced us well. Fortunately we found Steadfast Solutions. In a short time, we’ve been very pleased. Steadfast has a large knowledge base to leverage. They have already restructured our network, and it’s running much more efficiently than before. They are always very responsive. It’s a relief to know that their whole team is available to support us. We can’t speak highly enough of Andrew—The service and follow up he provides is top notch, and of course we think Nic is the ‘bees knees!’ We look forward to this relationship continuing far into the future.”
Nicole Egan, Ray White Croydon
“We trust Steadfast Solutions immensely. They always put themselves in our shoes when solving our problems or suggesting further investment in technology – They’re a true extension of our IT department.”
Pam Coniglio, Conect Enterprises
The list of Steadfast Solutions’ satisfied customers goes on and on.
But, truly superior IT services in Carrum Downs and the surrounds of Melbourne and Brisbane go further than just having the feathers in your cap of happy customers.
Steadfast’s fully-scalable IT solutions are founded upon client-specific strategies, tailor-made to client-specific needs, which helps you get the most ROI out of your business IT support investment.
But, it goes even deeper.
Whether it helps onsite or server monitoring, cybersecurity and data loss prevention, cloud services, disaster recovery, or business continuity solutions –Steadfast Solutions is the IT partner for the Digital Age—Helping clients in many industries weather any storm and navigate anywhere where they need to go.
And, you can get this all in one package with their managed IT services that handle your IT management with one fixed, monthly fee—making it even more cost-effective and sensible to get customized computer support solutions that result in the testimonials above.
Steadfast Solutions sets itself apart from other IT support companies by making sure each and every one of their clients experiences maximum satisfaction – as you’ve seen. If they don’t, they’ll keep working until they do. And only then do they feel they deserve payment for a job well done.
That’s how confident they are that they can provide the top-level IT support services Melbourne companies expect and demand. Because anything less would be doing their clients and themselves a disservice.
Ready to Become the Next Satisfied Client of Steadfast Solutions?
Discover for yourself one of the best IT support companies for small businesses in Melbourne, Victoria and Brisbane, Queensland – as their latest satisfied client, Harcourts Carrum Downs, recently did.
Harcourts Carrum Downs recently did.
Contact Steadfast Solutions’ diligent team of IT specialists to get started optimizing your entire IT network with the enterprise-level service your business needs and deserves. Call them at 1300 739 335 or email firstname.lastname@example.org for more information!
Published on 16th October 2017 by Ian Brady.