1300 739 335

What do you do?

Steadfast Solutions is an IT Managed Serviced Provider. Small to Medium Businesses generally don’t have an IT department Our company fills that void

Steadfast Solutions is an IT Managed Serviced Provider. Small to Medium Businesses generally don’t have an IT department Our company fills that void.

What is IT Managed Services?

Steadfast Solutions IT Managed Services is a customised program to ensure your critical IT infrastructure is maintained, monitored and administered co

Steadfast Solutions IT Managed Services is a customised program to ensure your critical IT infrastructure is maintained, monitored and administered correctly.

What do I get for the money?

A lot! As a minimum, we protect your business by ensuring backups are being completed and monitored. We also ensure appropriate security and complianc

A lot! As a minimum, we protect your business by ensuring backups are being completed and monitored. We also ensure appropriate security and compliance is in place. From there we tailor the program based on each clients requirements and budget.

Can I have one technician assigned?

No! We believe in a no eggs in one basket approach. If that technician was on leave it would certainly be disastrous! Our company has a comprehensive

No! We believe in a no eggs in one basket approach. If that technician was on leave it would certainly be disastrous! Our company has a comprehensive quality system in place which ensures your system is documented correctly. We also ensure knowledge on all systems we support is kept up to date to ensure consistency […]

Do we get an account manager?

Yes! Scheduled meetings are set as part of the service agreement. We love catching up, the IT landscape changes all the time. We need to keep you up t

Yes! Scheduled meetings are set as part of the service agreement. We love catching up, the IT landscape changes all the time. We need to keep you up to date on your systems and technology.

How much does it cost?

Our service agreement is customisable. We tailor our agreements based on setting a minimum security and compliance standard, from there we design the

Our service agreement is customisable. We tailor our agreements based on setting a minimum security and compliance standard, from there we design the program together. Our IT managed services are best suited to companies with 10+ computers.

What industries do you serve?

Steadfast Solutions provide support to small to medium businesses. As a result we support a large number of industries. These include (but not limited

Steadfast Solutions provide support to small to medium businesses. As a result we support a large number of industries. These include (but not limited to) Construction, Finance, Accounting, Legal, Real Estate, Architecture just to name a few

Where are you based?

Steadfast Solutions is located in Melbourne and Brisbane, Australia. From these two locations, Steadfast Solutions is able to serve the technology ne

Steadfast Solutions is located in Melbourne and Brisbane, Australia. From these two locations, Steadfast Solutions is able to serve the technology needs of small to large organisations across Australia.

What are the benefits of Proactive support over Reactive support?

Our proactive programs will minimise downtime and disruptions, and help maximise productivity in your business. This will allow you to focus on your b

Our proactive programs will minimise downtime and disruptions, and help maximise productivity in your business. This will allow you to focus on your business at hand, leaving Steadfast Solutions to worry about your IT issues. Steadfast Solutions look at becoming your very own IT Department. You would expect your own IT Department to do everything […]

How do you know what is happening with our IT Infrastructure?

As we all know a very important part of running a business is ensuring you have a reliable IT platform to run your business on, and an understanding o

As we all know a very important part of running a business is ensuring you have a reliable IT platform to run your business on, and an understanding on how well it is running. As part of our proactive support programs we include 24/7 monitoring throughout your entire IT Infrastructure. This give us a live […]